Incomplete postcode error when placing an order

Modified on Tue, 25 Apr 2023 at 11:26 AM

If you get this error when placing an order, the credit card you entered may have asked you to precisely enter your postcode for the order.

This entry field may not show when you initially try to place your order and will appear after entering your details, maybe further in your order.

This field will be separate from your order address details, where you have probably already entered your postcode. It will appear next to your credit card entry, and you may miss it if you are further down the order.

To overcome this error message, simply add your postcode next to your credit card.

We have illustrated this for you: -


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article